Last updated: January 2025
Shiftseek Pty Ltd (ABN 92 703 174 501), trading from Melbourne VIC, is committed to protecting the privacy of our clients, website visitors and business contacts. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What personal information we collect
We may collect the following information when you contact us, request a quote or engage our services:
- Your name, email address and business details;
- Information about your business needs and project requirements;
- Correspondence you send to us, including via email;
- Website usage data such as pages visited and general browser information.
2. How we collect information
We collect information directly from you when you complete a form on this website, email us at ceo@shiftseek.online, or communicate with us about our services. We may also collect basic technical data automatically when you browse our site.
3. Why we collect it
We use personal information to:
- Respond to enquiries and prepare quotations;
- Provide professional business and consulting services;
- Manage our client relationships and project records;
- Comply with legal and regulatory obligations;
- Improve the content and usability of our website.
4. Disclosure of personal information
We do not sell or rent personal information. We may disclose information only where reasonably necessary to deliver our services (for example, to contracted service providers such as email or hosting providers), or where required or permitted by Australian law. Any third-party providers we engage are expected to handle information in line with the APPs.
5. Data quality and security
We take reasonable steps to ensure the personal information we hold is accurate, complete and up to date, and to protect it from misuse, interference, loss and unauthorised access or disclosure. Information is stored on systems with appropriate access controls, and we retain personal information only for as long as necessary for the purposes outlined in this policy or as required by law.
6. Access and correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting ceo@shiftseek.online. We will respond within a reasonable timeframe. In some circumstances we may decline a request (for example, where granting access would breach another person's privacy), and if so, we will explain why.
7. Cookies and analytics
Our website may use cookies and similar technologies to support site functionality and understand how visitors use the site. You can adjust your browser settings to decline cookies; some site features may not function fully as a result.
8. Overseas disclosure
Some of our service providers or their data facilities may be located outside Australia. Where personal information may be transferred overseas, we take reasonable steps to ensure it is handled in a manner consistent with the APPs.
9. Complaints
If you have concerns about how we have handled your personal information, please contact us first at ceo@shiftseek.online so we can address the matter. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be published on this page, and we encourage you to review it periodically.
11. Contact us
For any privacy-related questions or requests, contact Shiftseek Pty Ltd by email at ceo@shiftseek.online.